Withdraw from the contract
Right to withdraw from the contract
Only the Customer who is simultaneously a Consumer shall have a 14 day term of termination. The consumer has the right to withdraw from this contract within 14 days without giving any reason. The withdrawal deadline expires 14 days after the order was placed
Returned product must be sent to the email address specified in the INNOVATION status, otherwise the costs will not be refunded.
To exercise your right of withdrawal, you must inform us of your decision to waive this agreement by a clear statement (for example, a letter sent by fax or e-mail to email@example.com with a mandatory self-signed signature. Cancellation:
If you withdraw from this contract, we will refund all payments received from you (except shipping charges), immediately and in any event no later than 14 days from the day we were notified of your decision. We will refund your payment using the same payment method as you used in your original transaction, unless you have expressly agreed otherwise, and you will not incur any charges in connection with this return.
Complaints regarding Goods
ROCKET SUPPS INTERNATIONAL LTD as a seller is responsible for the consumer being a consumer within the meaning of art. 22 of the Civil Code, in respect of warranty for defects in the scope defined in the Civil Code, in particular Art. 556 and Art. 556-556 and subsequent Civil Code.
Complaints arising from breach of statutory rights, or pursuant to these Terms and Conditions, should be addressed to firstname.lastname@example.org
ROCKET SUPPS INTERNATIONAL LTD undertakes to consider any complaint in up to 14 days. Failure to adjudicate a complaint within this time frame means acknowledgment of it as justified.
ROCKET SUPPS INTERNATIONAL LTD is not a manufacturer of goods. The manufacturer is liable under the guarantee of the goods sold under the terms and for the period indicated in the warranty card validity date. If the manufacturer of the product provides such an opportunity, the customer may claim his / her warranty under the guarantee directly at an authorized service center whose address is located on the product.
If you have any complaints please contact: